Thank you for visiting Beyond Mold (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect information collected when you visit our website and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information you voluntarily provide when you interact with our website, including when you:

• Place an order
• Create an account
• Subscribe to newsletters or marketing messages
• Contact customer support

This information may include your name, email address, billing/shipping address, phone number, and payment information (though payment data is collected directly by our payment processor and is not stored on our servers).

In addition, we automatically collect certain data when you visit our website, including:

• IP address
• Browser type
• Pages viewed and time spent on the site
• Device type and operating system
• Cookies and similar tracking technologies

We collect this automatically generated data to improve our website and services, understand user behavior, and for analytics purposes.

2. Google Analytics & Cookies

We use Google Analytics, a service provided by Google LLC, to collect and analyze information about how visitors engage with our website. Google Analytics uses cookies and similar tracking technologies to gather data such as:

• Pages visited and actions taken
• Time spent on pages
• Device and browser information
• IP addresses

This information helps us understand user behavior and improve our website. You can learn more about how Google uses this data in Google’s Privacy & Terms documentation.

Google Analytics data is used in aggregated form for reporting and performance analysis. We do not share data with Google for advertising purposes unless we explicitly notify you elsewhere on our site.

You can typically manage or disable cookies through your browser settings, though some features of the site may not function correctly without cookies.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your purchase or account
• Personalize your experience on our site
• Provide customer support
• Analyze and enhance our website and marketing efforts
• Comply with legal and security requirements

We may also send promotional emails if you opt into marketing communications. You can unsubscribe at any time.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service providers – vendors who help us operate the website, process payments, fulfill orders, or provide customer support
• Legal compliance – when required by law or to protect our rights
• Business transfers – if our business is sold or merged with another company

We do not sell your personal information to third parties for their own marketing purposes.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

6. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a minor in violation of this policy, we will delete it as soon as possible.

7. Your Rights and Choices

Depending on your location and applicable law, you may have rights related to your personal data, including:

• Accessing the personal information we hold about you
• Correcting or updating your data
• Requesting deletion of your personal data
• Opting out of certain data collection or marketing communications

To exercise any of these rights, you may contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy at any time. The “Effective Date” at the top will reflect the last update. Your continued use of the website after changes means you accept the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Beyond Mold

Email: customer.support@beyondmold.com
Phone: 844-782-5600